Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Barcelona Tribute Festival, we're committed to promoting responsible gambling. It's important to understand that gambling should only ever be viewed as entertainment, similar to going to the cinema or watching live sports. Gambling is never a reliable way to earn money and should never be considered as a solution to financial problems.
Only gamble with money you can afford to lose, and never use gambling as an escape from stress, anxiety, or other life challenges.
Age Verification
Gambling is only for adults. In the United Kingdom, you must be 18 years of age or older to gamble legally. We take age verification seriously and do not permit anyone under the legal age to use our services.
If you're under 18, gambling is not for you. If you're concerned about a young person's gambling, please contact the support organisations listed below.
Warning Signs of Problem Gambling
Recognise the signs of problem gambling in yourself or others:
- Chasing losses: Trying to recover money lost by gambling more
- Hiding gambling: Being secretive about the amount of time or money spent gambling
- Loss of control: Unable to stop or reduce gambling despite wanting to
- Gambling with borrowed money: Using credit cards, loans, or money meant for essentials
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Relationship strain: Gambling causing conflicts with family, friends, or partners
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating stakes: Needing to gamble with larger amounts to achieve the same excitement
- Financial problems: Struggling to pay bills or accumulating debt
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
If you recognise any of these signs, help is available. Please reach out to one of the support organisations below.
Self-Help Tools & Safer Gambling Features
Many online casinos offer built-in tools to help you maintain control. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Session Time Limits: Receive reminders or automatic disconnection after a set period
- Reality Checks: Regular pop-up reminders showing your time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a set period
- Account Pause: Take a break from gambling without closing your account permanently
- Cooling-Off Period: A mandatory waiting period before re-accessing your account after self-exclusion
We encourage you to use these tools proactively. If you're unsure how to activate these features on our site, please contact our customer support team.
Support Organisations & Resources
If you're struggling with gambling or concerned about someone else, confidential support is available:
United Kingdom
- GamCare – Free, confidential counselling and support service for problem gamblers and their families. Phone: 0808 8020 133 (free and confidential).
- GamStop – The National Self-Exclusion Scheme. Allows you to self-exclude from all online gambling operators registered with the UK Gambling Commission.
- Gamblers Anonymous – Peer support meetings across the UK. Visit www.gamblersanonymous.org.uk
- National Problem Gambling Clinic – NHS-funded clinic in London. Phone: 020 7054 2000.
International Support
- Australia: Gambling Help Online – Free, confidential counselling and information.
- Canada: Responsible Gambling Council – Resources and support across Canada.
- United States: National Council on Problem Gambling – 1-800-522-4700 (confidential helpline).
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and prevention resources.
If You Need Help
If you or someone you know is struggling with gambling, please seek help today. Problem gambling is treatable, and support is confidential and non-judgmental.
Remember: It's never too late to ask for help. Reach out to one of the organisations above or speak to a trusted friend or family member about your concerns.
Your wellbeing is important to us. Gambling should be fun, and it should never cause you harm.